Jira Service Desk Api Create Issue

To change jira issues into jira service desk issues you need to manually select an request type for the field customer request type.

Jira service desk api create issue.

Jira service desk now has a public rest api see the release information below we re delighted to announce that jira service desk now has a public rest api. The proposed bot should automatically create an issue ticket in jira service desk based on the email sent by the user. To change which fields appear when you create another issue click configure fields and select and deselect the fields you want when you next create an issue the selected fields will be displayed. Complete all required fields and any other fields that you want.

This is a seed question from the jira service desk team. This bot loops through each unread e mail in the inbox reads the email subject message and creates a new issue ticket in jira service desk using jira create issue api. The jira service desk rest api uses pagination to conserve server resources and limit the size of responses. Deliver exceptional it service fast.

Type a summary for the issue. I can think of two ways of doing this. Type a summary for the issue. Jira versions earlier than 8 4.

Creating an issue using the jira rest api is as simple as making a post with a json document. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Pagination is enforced for methods that could return a large collection. The create button in your jira menu bar creates a jira issue not necessarily a jira service desk issue.

1 we click on a link in our existing system which sends a json rest api request to a http endpoint on jira which raises an issue in jira software and sets some fields based on the json values we provide. Spin up new services with jira service desk s intuitive codeless setup and configuration. To raise an issue as a jira service desk issue you need to use the raise a request option on the left. Provide it service and support without the cost and complexity of traditional itsm solutions.

To create an issue anywhere in jira. To create an issue anywhere in jira. I would like to link jira up to an existing system to pull data in automatically. When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows.

Complete all required fields and any other fields that you want.