Jira Service Desk Api Create Request

When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows.

Jira service desk api create request.

How to create a request form. Give your project a name. Like people like this. Select create project top right.

We automatically generate a project key. As the jira service desk architect i am intrigued to learn more about about what type of rest apis people would like and what use cases you are trying to satisfy and how they are more specific to jira service desk than the current jira public rest api. How to create service desk customer using jira rest api. Everything looks fine according to the documentation.

The create button in your jira menu bar creates a jira issue not necessarily a jira service desk issue to change jira issues into jira service desk issues you need to manually select an request type for the field customer request type. Our affordable and transparent pricing lets you get started quickly and deliver value fast. To create an issue you will need to know certain key metadata like the id of the project that the issue will be created in the id of the issue type and which fields to fill. Double check that the project s template matches your team s needs.

The jira service desk rest api uses pagination to conserve server resources and limit the size of responses. Creating an issue using the jira rest api is as simple as making a post with a json document. To view a list and choose from other templates select change. I need to create jira customers via jira rest api.

Provide it service and support without the cost and complexity of traditional itsm solutions. With the jira service desk cloud we host jira service desk in the cloud for you and set up your instance instantly after a 7 day free trial subscription pricing is month to month. Deliver exceptional it service fast. Request forms in jira service desk are set up as request types go to the project settings of your service desk project and select request types.

Here is a screenshot of postman request. Spin up new services with jira service desk s intuitive codeless setup and configuration. Kasun jan 26 2015. To create a project.

First you need to decide which project to use. This is generally the best option for teams who want to get started quickly and teams who don t want to manage the technical complexity of hosting themselves. Pagination is enforced for methods that could return a large collection. If you re setting up service desk request types for the first time.

How to create service desk customer using jira rest api. Break things down into smaller chunks such as get help with printers or get wi fi access. How does create an issue differ from raise a request in jira service desk. Choose projects and select a project or choose view all projects to visit the projects directory.